UK STANDARD DELIVERY

Lead Time: 7-10 days for printed stock (48 hours for plain stock).

The rates for delivery to the UK mainland will be worked out by your account manager, and this depends on your quantity.

Standard delivery means that goods will be dispatched within 2 working days though it is possible that the goods may arrive earlier, if the stock is available.

All orders are sent using our reliable courier service. In certain circumstances we will also use a palletised delivery service depending on the size and weight of the products that you order. If you are unable to accept delivery within this time frame, please call our helpline to arrange an alternative delivery schedule.

UK EXPRESS (Mainland)

We will endeavour to ship all orders received within 3 working days of approval.

Orders are dispatched as one delivery once we have all items in stock, we can split orders, however this is at our discretion.

All orders are sent using our reliable courier service. In certain circumstances we will also use a palletised delivery service depending on the size and weight of the products that you order. If you are unable to accept delivery within this time frame, please call our helpline to arrange an alternative delivery schedule.

OVERSEAS SEA FREIGHT

If your bag requires overseas printing (bespoke bags), your products will be printed overseas from our Sedex approved factory in Kolkata, India.

Lead Time: Approx 3 months (12 weeks)

You can expect to receive your order within 3 months from artwork sign off. More often than not your order will be received sooner however, due to unforeseen shipping reasons for example the weather, delays can sometimes occur.

We will keep you updated throughout the entire delivery and pride ourselves on an excellent sea freight service with a 99% customer satisfaction record (which isn’t bad in 11 years of trading!).

OVERSEAS AIR FREIGHT

If your bag requires overseas printing (bespoke bags), your products will be printed overseas from our Sedex approved factory in Kolkata, India.

Lead Time: 4-6 Weeks (bespoke)

With an overseas air freight service, you can expect to receive your order within 4 to 8 weeks from artwork sign off. This is a great option if you are short on time, although obviously this isn’t the best form of transportation with the environment in mind.

We advise you to plan ahead and give us as much notice as possible to ensure a cheaper order for you and a more sustainable form of delivery like sea freight.